Commercial and Facilities

PMI’s qualifications are demonstrated daily by managing outcomes and delivering results for the properties we manage.  Currently we have over 250 facilities under PMI’s careful management containing about 30 million square feet of space in Pennsylvania within the following divisions:

• Commercial and Facilities Management – PMI manages 7,000,000 square feet of commercial, warehouse, medical and retail space.  Our commercial team has the skills to provide turn-key management solutions for our commercial clients.
• Residential Multifamily Management – PMI manages more than 7,000 conventional market rate, affordable/government-assisted and student housing units.  We have expertise in each of these sub-categories of multifamily housing management and we offer full-service solution for assets which may be brand new, currently under development or may be decades old.
• Community Associations – PMI manages more than 9,000 homes.  From 20 homes to 964 homes, we have the skill and experience to professional handle all of your association needs.  We also manage three commercial condominium / master associations.
• Manufactured Housing – PMI manages over 2,100 units.  We understand how to manage these communities with a keen eye on increasing occupancy and value.

• More than fifty (50) years of delivering results which exceed our client’s expectations.
• Local employee-owned organization with a wealth of skilled, trained, motivated and experienced employees.  We attract and retain the best people available.
• We are a certified and licensed fiduciary.
• Exemplary financial stability.
• Accurate, consistent, and comprehensive accounting and financial reporting.
• Expert financial planning and budgeting.
• Superior lease administration.
• Cost-effective, comprehensive management of your valuable asset.
• Fully integrated, web-based state-of-the-art information system.
• Proven ability to develop and administer successful preventative maintenance programs.
• Proactive management approach.
• Services personalized to each owner’s particular objectives and goals.
• Consulting services ranging from:
  • New property development/feasibility
  • Assistance with design
  • Full budgeting from pre-construction thru stabilization
  • Underperforming property physical and financial turn arounds
  • Real estate tax appeals
  • Coordination of financing or re-financing
  • Ask us how we can help!
• In house construction and project management. 

• We will deliver results!
  • We employ over three hundred and thirty (330) highly trained, qualified individuals with different skill sets to handle all facets of building operations.
  • We provide the exact number of employees at the exact right time to effectively and efficiently manage the buildings.  We do not staff to worst case scenarios; we have the bench to bring the appropriate employees on-site when needed.
  • We have extensive vendor relationships to deliver turn-key management solutions to building operations.  We can leverage our long standing market presence and size to procure superior pricing.
  • Simply said, we will manage your buildings efficiently, effectively and fiscally responsibly so you and your team can stay focused on your business.

• Solicit, present, recommend and manage all necessary contracts for property operations and supervise our employees or outside contractors to perform regular maintenance, preventative maintenance, emergency maintenance and all warranty work including but not limited to:
  • HVAC systems
  • Window maintenance
  • Electrical systems
  • Roof management and maintenance program
  • Security, physical and/or alarms
  • Fire protection, sprinklers and alarms
  • Building automation systems
  • Elevators
  • Janitorial, janitorial supplies and window cleaning
  • Snow removal, Grounds and Landscaping
  • Utility procurement (electric and gas)
  • Pest control
  • Generator
• Provide afterhours/emergency on call services 24 hours a day, 7 days a week, 365 days per year.
• Receive, resolve and complete all necessary maintenance services requests from building occupants.
• Promptly and proactively notify Owner of any significant issues, building related concerns, regulatory or compliance notices received and other pertinent information related to operations of the building.  We will advise and recommend solutions.
• Cooperate fully with Owner’s vendors, consultants, associates, partners, brokers and other parties involved with the Properties.
• Provide Owner the funds received from all refunds, rebates, discounts or any type of receipt which PMI may receive from any party as a result of management of the Properties.  PMI REFUNDED OVER $1,182,000 OF PPP MONEY TO OUR CLIENTS.  
• Review, verify, allocate and pay operating expenses for the Property at cost (no markup).
• Present comprehensive operating financial statements to Owner end of the month.
• Prepare annual and capital budgets for review and approval by Owner and coordinate construction management either internally or through qualified sub-contractors.
• If applicable / as needed, perform full lease administrative functions including, but not limited to:
  • Collect and deposit all rents and payments due to Owner into a checking account in the name of Owner.
  • Calculate and bill tenants for rent, including CAM, late fees and interest and other charges.
  • Reconcile CAM charges and perform annual true up of such charges.
  • Confirmation of proper tenant insurance certificates.
  • Administer tenant leases and protect the interest of owner under the terms of the leases and promptly communicate, to Owner and Tenant, all non-performance issues.
  • Prepare tenant leases using Standard Lease provided by Owner. Owner responsible to negotiate final business terms with tenants and provide to PMI.