I have never encountered such an efficient and well run organization as PMI. Any and all issues are dealt with immediately, and the communication is top-notch! From Kristen to Vickie to the maintenance guys and even down to the cleaning crew, It’s obvious that these professionals care about their clients.
Property Management, Inc. (PMI), has assisted the Grandon Farms Home Owners’ Association for many years. Sound financial planning and management of resources are a hallmark of this company. Additionally, PMI helps insure that the aesthetic appeal of the Community is maintained, thereby increasing the value of our homes.
Administrative services and community assistance provided by PMI to the Association’s Board of Directors has resulted in developing well-grounded business practices and strong vendor relations in conjunction with meeting fiduciary and legal responsibilities.
PMI is a trusted and a reliable business partner.
I live at Susquehanna View Apartments. I’ve been here about 13 years. The staff here are very nice. If I have a problem or concern, they invite me in the office and listen to me and take care of everything. When we have a holiday coming up, they go out of their way to do a program for the residents. I have spoken to a lot of residents that are very happy here. The other day when it snowed, Kim went out of her way to shovel the sidewalks so people could get on the bus without hurting themselves. They are very friendly, and they always call you by your first name.
Absolutely excellent experience with PMI. All steps in renting our home were seamless. The communication with the staff at PMI has been superb. Betsie and Kristen truly care about their renters and their properties. The online maintenance request App is simple to use and the efficiency for repairs exceeded all expectations. The maintenance technicians and supervisor (Sean) are friendly, courteous, and respectful. And of course, they get the job done. We only needed to call the after-hours technician once but he was immediately on the scene and remedied the issue. Bottom line: PMI has great folks in the leadership and on the ground. They care about their properties. And truly care about their renters. Strongest recommendation to rent with PMI.
We have worked with PMI for many years as the auditor for many of their HOA clients. PMI’s accounting department consistently provides quality work to their clients that stands out among management companies. We have worked with several different management companies but are very hesitant to take on clients that do not contract with PMI to do their accounting. While the other management companies might be good at managing properties, they don’t put the necessary expertise and detailed work into their accounting like PMI does.
I wanted to personally share with you how much PMI has stepped in to handle anything I have had to address from our agency and on a personal level. PMI is the management service for the JFGH and they are tremendously responsive, resourceful and provide the necessary oversight for the maintenance and physical operations for our three properties. They also happen to provide the oversight for my apartment complex where I am living and I find the same caring, conscientious and excellent service to that facility whenever I need their involvement. I want to commend them for all that they do and thank them for their excellent service and attention to detail.
Our five-year relationship with PMI has been very rewarding- for our residents, for our investors and for our ownership’s peace of mind. Compliance with PHFA/LIHTC regulations was never an issue. Financial reporting was timely, accurate and complete. As we assumed ownership and entrusted management to the PMI team, our residents have expressed gratitude for the improvement in their quality of life. We appreciate the professional experience, skills and integrity that PMI brings together for the benefit of residents and owners.
We have had the opportunity to work with PMI on building management for the past ten years. The expertise and attention to detail that they bring to the table is invaluable. We have 100% confidence that the areas of maintenance, tenant relations and lease administration will be handled with the utmost care and professionalism. They are truly an asset and a valued partner to our organization.
I am pleased to offer this testimonial on behalf of PMI, I have been in the real estate business for over 40 years in Philadelphia and New York in Multi Family and Commercial properties and I am so happy to have met PMI , what a wonderful organization from the property manager to the back office , it is truly a delight to work with PMI.
PMI, I wanted to reach out and specifically thank you for helping us with Berkshire Towers over the past decade. I know it posed distinct challenges throughout the years of our ownership. I feel we have made a successful transition to newer properties in Camp Hill and look forward to continued success with PMI. Thanks again for keeping it afloat during the lean years.
PMI manages all of our commercial office properties in central Pennsylvania. They not only provide everything we need but have also remained flexible towards the needs of our tenants. We couldn’t ask for more as our management partner in the commercial office business.
We came to learn of Property Management, Inc. (PMI) several years ago after many years with a much larger State College Property Management Company. What we have experienced with PMI from our first meeting with Eric and Kristen is transparency, integrity, professionalism, and complete competence in all aspects of Property Management. These traits and core values permeate the entire PMI Team. From the care they take with residents, to financial management, to repairs including complete remodeling and renovation projects everyone at PMI operates at the top of their game. We have also been impressed with Team PMI’s deep understanding of the construction trades and their ability to bring skilled craftsman from both in-house and outside contractors to complete work on-time, on budget, and right the first time. Over the years, this has resulted in significant cost savings in the maintenance of our rental properties. If you are an owner looking to maximize ROI with a great collaborative Property Management Partner, contact Team PMI.
In the 15+ years as the Board President with Capital Ridge I’ve never had a problem with PMI. You have a great group of employees that I enjoy working with. Your staff have always gone beyond the call of duty. They are very professional and quick to respond. Your accounting team keeps us informed and up-to-date on our accounts and I appreciate their input.
PMI has been an outstanding partner since inception of our agreement. Thanks for all you do for us
I have lived in the The Villas at Northwoods Crossing since 2006. I am currently on the HOA Board for our community. During those 15 years, PMI has been our property management company. Our PMI Property Manager has been instrumental and exceptional in guiding our volunteer board members in the care of our community. The PMI Senior Financial Analyst is knowledgeable and patient in the care, presentation, and explanation of the finances for our community. I highly recommend PMI, and in particular these capable individuals, for the maintenance of your community, too.
Since 2007, Property Management, Inc. has been managing our manufactured home community in Drums, Pa. When our company first purchased the property, PMI was instrumental in helping our company get organized with this new asset. PMI’s manufactured housing division have done an outstanding job running this community as well as assisting with significant capital improvements on the site. PMI has been instrumental in assisting our company with repopulating the community with new homes. It is without hesitation that I would recommend PMI. If you need additional information, kindly feel free to contact me.
My name is Heddy Kervandjian and I am one of the principals at HFL Corporation. I am the director of operations at HFL and have worked closely with the State College residential team for over 6 years. PMI has been managing five or our properties and has done a great job. All the members of the team are highly motivated and qualified professionals. They have a strong understanding of all aspects of property management and are responsible for marketing, leasing, and maintenance of our properties. I have seen them work through challenging situations and it is clear to me the PMI always have the best interest of the property owners when making difficult decisions. We have enjoyed almost 100% occupancy of our units and turnover rates remain low since the properties are being taken care of properly, promises are kept, assistance is given to tenants when needed and therefore the tenants are happy with where they live. PMI is results driven and possess great organization skills. It has been a pleasure working with PMI.
I am attaching the Notice to Vacate to this e-mail. Thank you for your help. I would have had a much harder time making the decision to move if it weren’t for the happy and exciting circumstances surrounding my move (a wedding and new home in the near future). I say this because Timber Ridge has been such a wonderful place to live – I have appreciated this beautiful home & community and truly appreciate all of you at PMI for making it that way!
I have been living at Timber Ridge Townhouses at Waverly for about 15 years. The PMI staff is great and the maintenance department is the best. The other day my neighbor had a problem with his A/C and called maintenance. When they came they noticed that my A/C was frozen and needed Freon. They fixed it and it works better than ever. They saw the problem before I did and fixed it.
Maintenance is very responsive. The team is awesome – so skilled and knowledgeable at their jobs – as well as being polite, respectful, friendly AND punctual. If they say they will be here, they are.