Property Management Technology Trends: How PMI Adapts and Innovates

Property Management Technology Trends | How PMI Adapts and Innovates

As the property management industry continues to evolve, staying abreast of technology trends is critical for real estate success. Property Management Inc. (PMI) has been a leader in the property management industry for over 50 years, regularly updating its technology to for continued success and innovation. PMI’s commitment to utilizing modern property management technology and artificial intelligence drives successful outcomes across our diverse portfolio of services, including Association Management, Residential, Commercial, and manufactured housing.

Software Upgrades & Improvements

Upgrading property management systems isn’t just about obtaining new software; it’s also about software upgrades that enhance efficiency. The impending upgrade to Yardi Version 8 software offers a significant advancement, granting individual users the ability to craft their own dashboards. With personalized dashboards, employees can effortlessly access the tools and data essential to their roles. Yardi is popular real estate management software that offers a multitude of solutions. Moreover, this upgrade is just the beginning of our technological evolution, as our commercial division gears up to integrate Yardi’s Facility Manager Program. Designed to optimize preventive maintenance practices while facilitating streamlined asset and inventory tracking, this program represents a leap forward in our operational capabilities.

Our Association Management division recently transitioned to Vantaca, an advanced software solution tailored to the evolving needs of HOA Boards and residents. This upgrade stems from our pursuit of more user-friendly and comprehensive applications,” explains Donna Faith, Division Manager – Association Management. “In a world where people seem less trusting than they used to be, the software change will provide a higher level of transparency and real-time information sharing between boards, residents, and managers. I’m excited for the relationship building and increased efficiencies this transition will bring to our communities.”

Vantaca’s workflow-based system empowers homeowners and boards to act swiftly, enhancing efficiency through integrated vendor and bank connections. This upgrade highlights PMI’s dedication to successful property management by bolstering communication and operational efficiency.

Utilizing Artificial Intelligence

PMI has been leveraging AI on the back-end of our websites for years, long before many others in the industry. We use it to find trending keywords and also on ways to add those keywords into the code of the websites. This strategic use of AI has significantly enhanced our SEO, resulting in higher visibility of our websites in search results.

In the past year, we have begun expanding our AI capabilities by integrating on-page AI into our platforms. This benefit is invaluable to residents seeking a new home and property owners looking to lease their properties. “We started using AI in the back-end of our websites about 5 years ago and now it’s everywhere” explains Crystal Mathus, Marketing Director, “Because we started integrating it so long ago, we are at forefront of how to best use it for our websites today, gaining us an advantage in SEO and conversions over our competitors.”

As we move forward, PMI is actively exploring the potential of using AI as a tool for our co-owner employees, particularly in team communication and streamlining the accounts payable entry process. Our objective is to investigate innovative methods by which AI can optimize internal processes and workflows, leading to improved productivity and the delivery of exceptional service to our clients.

Property Management Technology Trends for Property Management Inc

Co-owner Learning & Versatility

Our Residential division is dedicated to ongoing training through our Yardi Skills Series, aimed at keeping our teams updated on upgrades and new processes. These sessions focus on teaching employees how to use our platforms more efficiently, enabling teams to achieve more with less effort.

The Yardi Skills Series is an ongoing training initiative that invites team members and leaders to participate, ensuring that everyone stays informed and equipped with the necessary tools for successful property management. Through comprehensive training, property managers can leverage their technology in property management to meet the changing needs of the property management industry.

Adopting Cloud-based Systems

With PMI’s transition to a nearly fully cloud-based infrastructure, our employees now enjoy enhanced flexibility and accessibility in their work. This shift enables them to access data and services from virtually anywhere, improving task efficiency and streamlining operations. The cloud-based system empowers our co-owners to collaborate seamlessly across different locations, facilitating better communication and contributing to our overall efficiency and success in property management. This technological advancement reflects PMI’s commitment to leveraging innovative solutions for the benefit of our employees and clients alike.

Property Management Technology Trends Residential Division

The PMI Advantage

Embracing innovative technology and continuous upgrades within the property management industry is essential for driving efficiency, enhancing customer experience, and staying ahead of evolving trends. At PMI, we take pride in our commitment of using cutting-edge solutions to effectively manage a diverse range of properties, including commercial, residential, association, and manufactured home communities. To learn more about our comprehensive property management technology and how we can assist you with your property needs, visit mgmtpmi.com. Let PMI be your trusted partner in achieving success and excellence in property management.

Crystal Mathus, Author